ABOUT US
Our company was incorporated in 2016, but its market operations span over 15 years. We started small in the year 2004 and have managed to grow upon navigating the complications and challenges that define our market. Our story started when we first opened a small manufacturing unit where we were handling Sodium Silico Fluoride (SSF) and presented it to just a handful of clients that we served back then. We have managed to progress by ensuring that our commitment to effective and reliable policies and meeting all our clients’ aspirations remain uncompromised.
We have invested heavily in customer and public relations. We have a standby customer service team, which records all the transactions of our current and prospective clients, and ensure their issues are addressed in time. In our operations, we understand that the needs of our clients supersede every other interest we may be having. As such, we have put systems in place, which will ensure that all our clients always remain satisfied with our product quality. We will ensure that any post-purchase issues are addressed within the shortest possible time to guarantee unmatched customer satisfaction.
Our Values
Integrity
Honesty
Discipline
Trust
Hard work
We have served several clients over the years we have been in the market. We have managed to retain almost 92% of our clients owing to our trusted and reliable products and services. We always take into serious consideration the nature of operations that our clients run and maintain our products specifications and quality that will guarantee them success over the long-term. We are always on the lookout for new clients. We want our first time serving you to be an experience that will make you remain one of our loyal customers. Our company guarantees quality products and services that will help your company stand out in your business niche.
We understand that our operations have to meet the expected market standards. We have developed an organization that adheres to all the ISO standards, and we recently attained ISO 9001 Certification. We have always taken steps to ensure that our operations conform to the industry regulations currently in place. We guarantee safety in the production, use and disposal of all our raw materials. You can be sure that our responsible approach to business will definitely enable your company to thrive and be competitive and meet its operations objectives.